Policies

 
 
 

custom orders

All custom orders will require a 50% deposit upon acceptance. We will be pleased to help you find the type and size of wood you require for your project. We look forward to your ideas and request and will provide an approximate timeline for the completed project once we have all the details and wood sourced.

Please note that since we deal with a natural product, not all varieties or sizes of wood are available at all times.

 

return policy

All item are final sale.

Wood products will naturally change colour as they age. Some expanding and contacting is also normal. Should you have any issues with your purchase, please contact us immediately and we will do everything we can to help.

All purchases will come with care instructions, if required, for your product. We pride ourselves in happy customers and want your items to provide you with decades of enjoyment.